#293: Mom, Dad, a Daughter-in-Law – and the Marketing Magic that Transformed Their Farm 🌸

Today’s podcast is with a family that made my heart so full I could burst, and I cannot wait for you to hear it.

Meet the Koetsiers. Craig, Melynda, and daughter-in-law Ellie. Third-generation retail greenhouse in Grand Rapids, Michigan. THE sweetest humans. I got to have lunch with them in person and I’ve been itching to introduce you ever since.

Here’s their story in a nutshell:

🌸 Started many years ago with print ads and billboards – like everyone did back in the day

🌸 Moved to social media, digital marketing, email – spent a lot. Couldn’t see the payoff. Felt icky and pushy.

🌸 Craig stumbled on my podcast – he started devouring episode after episode, sending them to Melynda and Ellie: “You need to listen to this.”

🌸 They loved my perspective on marketing – it felt natural and so NON-salesy – they joined my coaching program and have watched business grow ever since.


Here’s what shifted:

They stopped chasing tactics that felt wrong and started marketing in a way that felt completely, beautifully like them. Relationship marketing. Connection over transaction. Love your neighbor, love your customer – it all clicked.

Now? Their customers feel so genuinely connected to them that they seek them out, take their classes, pay their prices – even when they cost more – and come back again and again.

That’s what happens when people trust you. They love paying you.

And in a world drowning in AI-generated everything? Relationships win. Every single time. If people aren’t buying from you, this is why – and this is the fix.

It means so much to me that you’re here.

Charlotte

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Hi, I'm Charlotte Smith!

I’ve made it my career to give farmers the mindset and the marketing strategy they need to have a farm and life they love.

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